Questions
The ones that actually get asked
- Can I cancel without signing in?
- Yes, through the dedicated cancel page. From inside the account it is two clicks.
- What happens to the period I paid for?
- It stays valid to its end, and then the renewal stops.
- Does my account become a plan without charge?
- No, because no such plan exists. When the period ends, so does access to downloads.
- Why do I not recognise the charge on my statement?
- Because it carries the payment provider's name rather than the site's.
- Can I subscribe again later?
- Yes, but the intro week is offered once per customer.
- Do I pay from the start?
- No. Running the tool needs no account; paying is about the download: 7 days at an intro price, then monthly.